Why can’t I FTP into my Rapidsite / Customer Street website?

Each of the Rapidsite / Customer Street websites we provide out customers are designed to be updated using the Rapidsite software which can be downloaded free of charge directly from our advertisers area on the UFindUs and Customer Street websites.
Normal FTP functions are disabled to avoid customers from inadvertently damaging the search engine rankings we will have [...]

Why have Keywords showing on your website

All Customer Street clients have to opportunity to have a rapidsite built for them free of charge. These basic but effective template sites are there to get your information circulated on the Internet as effectively as possible in order to increase traffic and therefore business opportunities.
You may notice on your rapidsite that your keywords are [...]

Tracking visitors to your Customer Street website

You can see how people have been finding your Customer Street website by logging into your control panel and selecting the ‘customer street‘ link and then ‘view stats‘. If you then select the ’advanced options‘ followed by ‘keywords‘ you will now be presented with a list of all the keywords typed in from any of the different search [...]

Adding phone numbers to your Website

You can easily add telephone numbers to your Customer Street or UfindUs website where ever you like using the website software. Once logged into the software simply click on the text boxes and type in the number you wish to show, if you wish to have it on the contact page just click on the existing [...]

Creating Email address in Outlook

When adding an email account into Outlook the most common mistake is when it asks you for the username, this is always the full email address of the account that you are setting up and not your name. Also always remember to authenticate the incoming and out going mail servers.

CUSTOMER STREET RAPIDSITE – SERVICE UPDATE

Some customers may be finding that when they are making changes to their Customer Street websites, the changes do no appear to be saving. This is a problem we are aware of and are working to resolve as soon as possible. It seems that in the tests we have carried out the changes have saved but [...]

Adding your email address to your Customer Street website?

When your own Customer Street (Rapidsite) website is created we provide you with an info@”businessname” email address. This professional looking email address will reinforce the credibility of your business more than a hotmail account (or similar) which many businesses have. 
Having emails, sent by customers to this mailbox, forwarded directly onto your own existing email address [...]

Rapid Site – Authentication Error

The “Authentication error has occurred” pop up box is a common problem that we get called about when customers try to log into their Rapid Site software. After checking that the username and password are correct make sure that you type the package reference number in capital letters, as this is one of the few [...]