Some customers may be finding that when they are making changes to their Customer Street websites, the changes do no appear to be saving. This is a problem we are aware of and are working to resolve as soon as possible. It seems that in the tests we have carried out the changes have saved but [...]
Filed under: Customer Street, Rapidsite, Technical queries, UFindUs | Leave a Comment »
When your own Customer Street (Rapidsite) website is created we provide you with an info@”businessname” email address. This professional looking email address will reinforce the credibility of your business more than a hotmail account (or similar) which many businesses have.
Having emails, sent by customers to this mailbox, forwarded directly onto your own existing email address [...]
Filed under: Customer Street, Email, Rapidsite, Support, Technical queries, UFindUs | Leave a Comment »
0845 is a local rate number and not a premium rate number. Potential customers will only be charged for a local rate call regardless of where they call you from, and as our customer recieving a call, you will also hear a ‘whisper’ when you pick the phone up that lets you know it is business [...]
Filed under: 0845 Number, Customer Street, More UK, Smile Local, UFindUs | Leave a Comment »
Occasionally customers will have trouble installing their Rapidsite / Customer Street site software which is used for making changes to your Customer Street website. If you are installing the software for the first time you may come across the error message “Object reference not set to an instance of an object”.
If you are getting this [...]
Filed under: Customer Street, Login Issues | Leave a Comment »
The “Authentication error has occurred” pop up box is a common problem that we get called about when customers try to log into their Rapid Site software. After checking that the username and password are correct make sure that you type the package reference number in capital letters, as this is one of the few [...]
Filed under: Authentication Error, Customer Street, More UK, Rapidsite, Smile Local, UFindUs | Leave a Comment »
Please come back tomorrow (Tuesday 16th July) to see the first Customer Street Support blog. We hope that you will find the blog an informative and easy to digest way of getting relevant information about getting the most our of your account with Customer Street.
The Customer Street package covers over 130 trade directories as well [...]
Filed under: Customer Street, Customer Street Trades, More UK, Smile Local, Support, Technical queries, UFindUs | Leave a Comment »
